FAQs
Below are some of are common questions about orders
Where do you ship?
We ship worldwide! Over the past decade, we’ve delivered to customers across five continents. At checkout, you’ll see multiple shipping options with different delivery speeds based on your location.
When will my order arrive?
We aim to dispatch all orders within 1 business day.
Typically arrive within 1–5 business days depending on your selected shipping method.
Delivery times vary by country and customs but generally take 3+ days.
For urgent or custom shipping needs, feel free to Contact Us.
How are my products packed for shipping?
All orders are carefully hand-packed in our Michigan location using recyclable and eco-friendly materials whenever possible to ensure your products arrive safely and securely.
Can I track my order?
Absolutely. All our shipping methods (including UPS and USPS) come with tracking. You’ll receive a tracking number by email once your order ships—usually within 1 business day.
Can I exchange or return my order?
Yes. If you’re not completely satisfied with your order, we accept returns and exchanges of unused items within 14 days of delivery.
Please review our Returns & Refund Policy for full details or email us at info@eightysevengroups.com.